As the health and safety of the community is our primary concern, to reduce the reach of COVID-19 as well as to conserve limited resources, the office has implemented the following policies regarding the scheduling of appointments:
- Existing appointments that are unable to be rescheduled for a later date will either be carried out via phone call, through our secure Elation portal or using our office’s secure Telehealth application of choice: Zoom. For more information on telehealth and its use within our office, click here.
- Patients with conditions that require immediate attention will be referred to relevant providers.
Created by the CDC, this online self-checker is easy to use and only takes a couple minutes to complete. By answering a few simple questions dealing with current symptoms, past history, etc., the general public can more easily determine whether or not medical care is necessary.
Though no substitute for a one-on-one discussion with a trusted medical professional, this tool may prove useful for those experiencing non-life-threatening symptoms. For further evaluation and information on COVID-19 test sites on-island, contact Queen’s COVID Hotline at (808) 732-9710. Current patients with questions and concerns can also contact our office securely via Elation.
Guidelines for Confirmed COVID-19 Cases
Stay home when there is no urgent need to go out.
- Limit physical contact with others as much as possible
- When you need to go out, keep a distance of two arm’s length (about 6 feet) from others
Do not leave home if you are sick.
- First, call your doctor and then follow his advice
- Stay in contact with others by phone or email
If you decide to stay home and one or more of the following symptoms appear, immediately report to your doctor:
- Shortness of breath/trouble breathing
- Persistent pain/pressure in the chest
- New confusion/inability to rouse
- Bluish lips or face
Make sure you have access to several weeks of medications and supplies in case you need to isolate at home.
- Or make sure that you have someone who can deliver you supplies as needed
- They should drop off supplies in front of your door without coming into contact with you
In case of a preexisting underlying medical condition, reach out to your medical care provider to discuss how to manage COVID-19
- Current patients can reach us via Elation for COVID-19 questions and concerns
Take everyday preventive steps.
- Wash your hands frequently with soap and water for at least 20 seconds. If soap and water are not available, rub your hands for 20-30 seconds with an alcohol-based hand sanitizer that contains 60-80% alcohol
- Avoid touching your eyes, nose, and mouth
- Cover your cough or sneeze in the bend of your elbow or a tissue, then throw the tissue in a bin and wash your hands and elbow
Your health and safety are always our top priority. To help protect yourself and your loved ones, we’ve gathered important information and guidelines regarding COVID-19. Stay informed with updates from local and government authorities, such as the CDC, Hawaii Department of Health, and Queen’s Health Systems.
For more information regarding COVID-19 and how our office is doing its part to minimize community spread.
The Queen's Health System
- COVID-19 Updates
- Queen’s Hospital has an Infoline regarding COVID-19 and is taking calls from the community at 808-691-2619.