As the health and safety of the community is our primary concern, to reduce the reach of COVID-19 as well as to conserve limited resources, the office has implemented the following policies regarding the scheduling of appointments:

  • Existing appointments that are unable to be rescheduled for a later date will either be carried out via phone call, through our secure Elation portal or using our office’s secure Telehealth application of choice: Zoom. For more information on telehealth and its use within our office, click here.
  • Patients with conditions that require immediate attention will be referred to relevant providers.

Online Resources

Created by the CDC, this online self-checker is easy to use and only takes a couple minutes to complete. By answering a few simple questions dealing with current symptoms, past history, etc., the general public can more easily determine whether or not medical care is necessary.

Though no substitute for a one-on-one discussion with a trusted medical professional, this tool may prove useful for those experiencing non-life-threatening symptoms. For further evaluation and information on COVID-19 test sites on-island, contact Queen’s COVID Hotline at (808) 732-9710. Current patients with questions and concerns can also contact our office securely via Elation.

Guidelines for Confirmed COVID-19 Cases

  • Limit physical contact with others as much as possible
  • When you need to go out, keep a distance of two arm’s length (about 6 feet) from others

  • First, call your doctor and then follow his advice
  • Stay in contact with others by phone or email

  • Fever
  • Cough
  •  Shortness of breath/trouble breathing
  • Persistent pain/pressure in the chest
  • New confusion/inability to rouse
  • Bluish lips or face

  • Or make sure that you have someone who can deliver you supplies as needed
  • They should drop off supplies in front of your door without coming into contact with you

  • Current patients can reach us via Elation for COVID-19 questions and concerns

  • Wash your hands frequently with soap and water for at least 20 seconds. If soap and water are not available, rub your hands for 20-30 seconds with an alcohol-based hand sanitizer that contains 60-80% alcohol
  • Avoid touching your eyes, nose, and mouth
  • Cover your cough or sneeze in the bend of your elbow or a tissue, then throw the tissue in a bin and wash your hands and elbow

COVID-19 Handouts

Your health and safety are always our top priority. To help protect yourself and your loved ones, we’ve gathered important information and guidelines regarding COVID-19. Stay informed with updates from local and government authorities, such as the CDC, Hawaii Department of Health, and Queen’s Health Systems.

For more information regarding COVID-19 and how our office is doing its part to minimize community spread.

Additional Resources

  • COVID-19 Updates
  • ​Queen’s Hospital has an Infoline regarding COVID-19 and is taking calls from the community at 808-691-2619.