In Response to COVID-19 Concerns

As the health and safety of the community is our primary concern, to reduce the reach of COVID-19 as well as to conserve limited resources, the office has implemented the following policies regarding the scheduling of appointments:

  • Existing appointments that are unable to be rescheduled for a later date will either be carried out via phone call, through our secure Elation portal or using our office’s secure Telehealth application of choice: Zoom. For more information on telehealth and its use within our office, click here.
  • Patients with conditions that require immediate attention will be referred to relevant providers.
Online Resources

Created by the CDC, this online self-checker is easy to use and only takes a couple minutes to complete. By answering a few simple questions dealing with current symptoms, past history, etc., the general public can more easily determine whether or not medical care is necessary. 

Though no substitute for a one-on-one discussion with a trusted medical professional, this tool may prove useful for those experiencing non-life-threatening symptoms. For further evaluation and information on COVID-19 test sites on-island, contact Queen’s COVID Hotline at (808) 691-2619. Current patients with questions and concerns can also contact our office securely via Elation.

Guidelines for Households with Confirmed COVID-19 Cases

Keep surfaces disinfected.
Avoid sharing personal items like dishes, towels, and bedding.
Have the infected person use a separate washroom if possible.
Have the infected person wear a facemask when they are around people, including you.
If the infected person cannot wear a face mask, you should wear one while in the same room with them.
Have the infected person eat in their room if possible.
Clean hands after washing and disposing of used food service items.
Dedicate a lined trash can for the infected person.
Use gloves when removing garbage bags, handling, and disposing of trash.
Wear disposable gloves when handling dirty laundry from an infected person and then discard after each use.
Take care of the emotional health of the other household members, including yourself.

Guidelines for Confirmed COVID-19 Cases

  • Limit physical contact with others as much as possible
  • When you need to go out, keep a distance of two arm’s length (about 6 feet) from others
  • First, call your doctor and then follow his advice
  • Stay in contact with others by phone or email
  • Fever 
  • Cough
  •  Shortness of breath/trouble breathing
  • Persistent pain/pressure in the chest
  • New confusion/inability to rouse
  • Bluish lips or face
  • Or make sure that you have someone who can deliver you supplies as needed
  • They should drop off supplies in front of your door without coming into contact with you
  • Wash your hands frequently with soap and water for at least 20 seconds. If soap and water are not available, rub your hands for 20-30 seconds with an alcohol-based hand sanitizer that contains 60-80% alcohol
  • Avoid touching your eyes, nose, and mouth
  • Cover your cough or sneeze in the bend of your elbow or a tissue, then throw the tissue in a bin and wash your hands and elbow
COVID-19 Handouts

Your health and safety are always our top priority. To help protect yourself and your loved ones, we’ve gathered important information and guidelines regarding COVID-19.  Stay informed with updates from local and government authorities, such as the CDC, Hawaii Department of Health, and Queen’s Health Systems.  

For more information regarding COVID-19 and how our office is doing its part to minimize community spread, click here.

Additional Resources
  • COVID-19 Updates
  • ​Queen’s Hospital has an Infoline regarding COVID-19 and is taking calls from the community at 808-691-2619.  

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